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Dear client, partner or fan of new AI technologies!

The beginning of the year is usually marked by company recaps of what pleased or disappointed us. We are no exception to this and so we will boast a little. But since it's a dry February, we'll do it very soberly...

For example, we were delighted to be one of the three finalists in the AI Awards in the "AI in Business" category at the end of last October, in a highly competitive field. But most of all we were delighted with the many interesting projects we were able to implement last year with your help:

• The media wrote about Hacsiko, a virtual moderator, which you can also listen to in this article.
• The virtual recruiter on doarmady.cz is also very visible.
• Forbes had an article about the Amicara project, in which we also participated.
• Then, at the end of the year, readers of Seznam Zpravy were given the opportunity to become listeners of the news read by our virtual colleagues in the We Read to You section of Seznam Zpravy.

On behalf of The MAMA AI team we wish you a pleasant dry (in Czechia) or snowy (e.g. in USA) February 

                                                                                            Jiří Vrobel

P.S. Thank you for your interest in following the articles in past issues. You can find them on our website in the Blog section.  If you would like to comment on the content, please email us at newsletter@themama.ai.

We understand that your email inbox is a personal space, and we want to respect that. If at any time you decide that you no longer wish to receive this information, please click on the "Manage Preferences" link at the bottom of our email. And if you'd like to start the new year with a free consultation on how to improve your company or department's results through AI, drop us a line:

What do people love and hate about the company?

Artificial intelligence in the hands of HR

Forget the ordinary chatbot or voicebot that asks how it can help you. Imagine having a personal assistant who can not only answer common employee questions, but it can also:

Make a new employee's first day: it can be challenging for a new hire to navigate a new environment on the first day, making sure everything is in place. It can be tiring and time-consuming for the HR person to guide every newcomer through the same tasks. A virtual assistant will still be just as polite and save time for their organic colleagues.

Take the pulse of the company: conduct regular Net Promoter Score (NPS) surveys among employees to see how much loyalty they feel to your company. But don't just stop there - monitor trends so you never lose track of how your work environment is evolving.

Explore the unexplored: ask questions you might not have asked yourself, opening the door to a deeper understanding of your employees' needs, whether it's workplace or leisure benefits.

Uncovering the hidden root causes: asking departing employees about the reasons for their departure will allow you to better understand the reasons and work on improvements that will lead to higher retention. People are more willing to confide unpleasant feedback to a virtual assistant than to a real person.

Remind them of important deadlines: help them stay within the required timeframes for medical exams, vocational or safety exams, annual tax returns, delivery of sick leave or any other necessary materials to HR. Significantly more people respond to voice reminders than to email or text. 

When the company is doing well: call your employees and give you a list of those who can come in for an extra shift. Fast and reliable.

Benefits in the palm of your hand: ask "Do you know all the benefits we offer?"  And it doesn't just leave it at that - it guides employees through the world of benefits so that everyone can choose what suits them best, while also uncovering opportunities to expand and improve the company package.

👉 Can you see the potential of a virtual colleague in the HR team? It's like having a superhero on your team who is always ready to help, find out what's going on and make the workplace better for everyone. Of course, there are times when someone just "can't find common ground" with a "virtual" colleague, but even that is valuable feedback that helps us continually improve our conversational intelligence.

So what do you say, are you ready to welcome virtuals to your HR team?

☝️P.S. A virtual colleague will get you valuable data, but even more valuable is what they hide. Fortunately, you don't need to invent assignments for the IT department and can analyze them yourself in natural language. That's what mDataChat helps you do. In the next newsletter, we'll show you how mDataChat makes it easy to process the information.

Where will you meet us?

Of course, we can always meet at our company and besides talking about the possibilities of using AI in your company, we can also enjoy the view of Prague and a good coffee, but there will also be a number of interesting events this year where we would love to see you. I would like to name at least the following:

27.- 28.2. Czech On-line Expo - the largest Czech e-commerce & on-line business fair with 16 thematic conferences. It also includes the Customer Care Summit, where the co-founder of  The MAMA AI and CEO of Telma AI Kuba Krchák is an expert guarantor.. We will be happy to explain how our solutions can contribute to increasing your customer satisfaction.

4.3.: Ignite AI Transformation - get ready for an evening of AI under the banner of the  Česká asociace umělé inteligence!  What do we need more: regulation or innovation? Jan Cuřín, co-founder of The MAMA AI and CTO of Telma AI, will represent us in a panel discussion on finding the balance between regulation and innovation.

15.5.: Reshopper - trade fair and conference for e-commerce community will be held all day in PVA Expo Praha. We will show you how our solutions can complement your e-shops.

MAMA AI Academy Mar 19 - 20, 2024

This event is in Czech language, events in English can be arranged.

You may be interested in the world of artificial intelligence. You've tried ChatGPT or Gemini and encountered your first problems. Or you have an AI project coming up at your company and don't want to be left behind. Let's try a little test:

• How long has AI been with us and how has it evolved?
• Can you explain what machine learning and deep learning are?
• Does AI learn on its own or does it need a human?
• How does AI come to make things up?
• What is a neuron and can it really be compared to a human brain?
• What can it learn and how - to speak, to understand, to classify information...
• What can cause AI bias?
• What is an essential part of an AI project?
• How do large language models work and what are their limits?
• How to use large language models?
• How difficult is it to build a voicebot that will call you?
• Does AI understand sarcasm?

If you are not sure about your knowledge, then aiacademy.cz is the right choice. And beware, it's interactive and hands-on, but you don't need programming knowledge. 

You can also book a corporate academy with us, where we can tailor the language and program to your preferences, topics and knowledge. Sign up at: academy@themama.ai.